DISCLAIMER: Due to a technical issue, Prezzy cards cannot currently be redeemed on the Woolworths NZ website. We are working with Woolworths to resolve this issue as soon as possible. In the meantime, should you find your Prezzy card blocked as a result of being used on the Woolworths website, please contact our customer service team on 09 888 6792 for assistance. Prezzy cards can still be used in-store at any Woolworths NZ store. We apologize for any inconvenience caused.

Expiry & Exchanges Policy

See epay New Zealand Ltd Terms of Conditions for use of cards and policy on refunds.

For queries about card exchanges or card expiry extensions, download the Expired Gift card Extension Request form or call 0800 64 99 99 to speak with our Customer Services Team. Cases are handled on a case by case policy by epay New Zealand Ltd.